To successfully install or upgrade Tableau on a VM, make sure the Processor compatibility mode is turned off.Įrror: Failed to establish a connection with Active Directoryīeginning with Tableau version 2021.2, Tableau Server no longer allows insecure connections with Active Directory. The SSE4.2 and POPCNT instruction sets have been common for more than 10 years and most newer CPUs support them, but if you get an error related to processor minimum requirements when attempting to install or upgrade Tableau Server on a Virtual Machine (VM), Processor compatibility mode may be enabled on the VM. If you are using a VM, make sure Processor compatibility mode is off. You may see this error message when installing a new installation, or in preparation for upgrading an existing installation: Your computer’s processor doesn’t meet the minimum requirements that Tableau requires to install the software. You cannot install or upgrade Tableau Server 2020.4.0 or oater on computers that have CPUs which do not support these instruction sets. Install or upgrade fails due to CPU requirementsīeginning in version 2020.4.0 Tableau Server requires CPUs that support SSE4.2 and POPCNT instruction sets. tsbak) you want to keep (for example, to restore to your new installation), copy that file to a safe location on another computer to guarantee it is not removed when you clean up your Tableau computer. Important: If you created a backup of Tableau (. For more information, see Running the tableau-server-obliterate script. cmd script to clean up any left over remnants of the previous install attempt and then restart the computer. To fix this problem, run the tableau-server-obliterate. For more information, see the appropriate Microsoft documentation for your versions of Windows.Ī failed install attempt can leave the computer in a state that causes subsequent attempts to also fail with errors that don't seem directly related to a previous install attempt.
If the result includes "x86" you are running a 32-bit prompt. If the result includes "64" ( AMD64 for example), the command prompt is a 64-bit prompt. To determine if you are running a 64-bit command prompt, type echo %processor_architecture% in your command window. If you run the script from a 32-bit command prompt, the script will not completely remove Tableau, and subsequent installations may fail. For example, run cmd.exe in the C:\Windows\System32 folder. Important: You must run the tableau-server-obliterate.cmd script from a 64-bit command prompt. cmd script to clean Tableau off the computer. If you attempt to install Tableau Server and the install fails, any subsequent installation attempts are likely to fail unless you run the tableau-server-obliterate.
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